Michael Martin Hammer
1948–2008 · American academic
Topics: software engineering, engineering leadership
The genesis of reengineering lies in a phrase one of us coined in the late 1980s: “Automating a mess yields an automated mess.” Unless an organization reconceptualized its operations, overlaying new technology on these operations accomplished little.
— Michael Martin HammerTo succeed at reengineering, you have to be a missionary, a motivator, and a leg breaker.
— Michael Martin Hammer