That kind of divine discontent comes from observing customers and noticing that things can always be better.

— Jeff Bezos, Jeff Bezos explains why Amazon doesn't really care about its competitors (2013)

Source: http://www.geekwire.com/2013/interview-jeff-bezos-explains-amazon-focus-competitors/

From a 17 September 2013 GeekWire article.

Topics: creativity