The novice-friendly software is more like a misbehaving dog: it shits on the floor, it destroys things, and stinks – the novice-friendly software embodies the opposite of what computer people have dreamed of for decades: artificial stupidity. It's more human.

— Erik Naggum, read the fine manual, please

Source: http://groups.google.com/group/comp.emacs/msg/821a0f04bab91864

From a Usenet article.

Topics: software design