The thing I have noticed is when the anecdotes and the data disagree, the anecdotes are usually right. There's something wrong with the way you are measuring it.

— Jeff Bezos, Amazon CEO Jeff Bezos explains his famous one-character emails, known to strike fear in manager's hearts (2018)

Source: https://sports.yahoo.com/amazon-ceo-jeff-bezos-explains-212315127.html

As quoted in a 2018 Business Insider article by Julie Bort.

Topics: engineering leadership